The Whittaker Comprehensive "Planned" Approach identifies the total program of maintenance for the proper care of any facility's most abused asset - its carpet. Our integrated four-step process prevents the buildup of sticky chemical residues and soil, protecting the color and appearance of expensive, carefully chosen carpets.

Preventative Maintenance

Preventative maintenance is the least costly yet most important and effective means to protect carpet appearance. Since 80% of soil is tracked-in on the feet of building visitors and occupants, the goal at this level is to reduce the amount of soil that actually contacts the carpet to limit its accumulation.

Components include:

• Walk-off mats at all entrances and hard-to-soft transition points to remove dirt, grease, and oil from shoes prior to tracking.
• Protective mats in areas where excessive matter is tracked onto carpeted areas, such as underneath a water fountain, coffee bar, or print station.

Daily Maintenance

Frequent vacuuming of high-traffic areas will remove 80-90% of dry soil accumulation. Choose a commercial-grade backpack, canister, or upright vacuum meeting the certification criteria of the Carpet & Rug Institute. High-filtration vacuum systems have been proven to have longer life cycles and increased effectiveness, while containing dust better during daily vacuuming cycles. Check your filter bag daily.

Assemble a spotting and stain-removal kit for the immediate cleaning of spills and tracked-on discoloration resulting from oil, grease, wax, beverages, and other foreign substances. It's best to reach potential staining spots before they have time to dry, so daily visual inspection by members of the vacuum crew is recommended. Ideal solutions for daily stain-removal needs are the CARPET ROAMER^® Spotting Tool and CRYSTAL^® spot cleaning agents from Whittaker.

Interim Maintenance

The goal of Interim Maintenance is to keep the carpet clean and maintain a consistent appearance level at the lowest possible cost without sacrificing safety. The primary focus is frequent low-moisture pile lifting and the removal of sticky residues that would otherwise hold soil on the carpet fibers and lead to over-cleaning.

The Whittaker LOMAC^® process is the next-generation approach to effective Interim Maintenance involving three simple steps:

1. Apply CRYSTAL DRY^® cleaning solution to carpeting with either a manual sprayer or a machine-mounted electric applicator. CRYSTAL DRY^® cleaning solution is non-hazardous, contains no VOCs, and is approved for use on wool as well as stain-resistant carpet fibers.
2. Agitate CRYSTAL DRY^® cleaning solution immediately into the carpet fibers with the Whittaker LOMAC^®Machine, with its twin-cylindrical brushes. The LOMAC^® Machine carries the solution deep into the fibers, scrubbing each tuft in multiple directions while lifting and opening the pile at the same time.
3. Vacuum in as little as 20 minutes or at the next vacuum cycle. CRYSTAL DRY^® cleaning solution will completely encapsulate sticky soils in clear polymer crystals that are brittle enough to be easily vacuumed away.

Deep Extraction Cleaning

This level of cleaning should only be performed on an annual basis, except in special cases such as poor scheduling of interim maintenance, flooding, or otherwise extraordinary conditions.

Only pure water should be used unless other types of chemicals have been allowed to accumulate. In this case, we recommend the application of CRYSTAL EXTRACT^® encapsulating prespray as a pre-spray prior to hot-water extraction. For best results, agitate the CRYSTAL EXTRACT^® encapsulating prespray with the Whittaker LOMAC^® Machine to increase cleaning effectiveness by agitating and lifting/opening the pile.